Can anyone help me with this question?

Check my grammar: dear mr. peter szulczewskisubject: loyal customer’s complainti visited wish. com last month and found a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99 and an unlocked samsung galaxy s9 phone for $599.99. the price of such quality item got me to buy all three of them thinking it is exactly what the description and pictures shows it be. the items arrived today and i am for giving me an actual samsung galaxy s9 for a low price but i got lied about the two other items, i know it doesn't always happen but we are losing our trust everytime it happens. i got 500gb hard drive and a plastic sardine fish. i thought i saved money but a 500-gigabyte hard drive should only be worth $40 and i am ok that they gave me a plastic fish because it is only $8 but they gave me a sardine plastic fish which is a very uninteresting species of fish and i have no use for it. you again for the phone. i like buying in your website and admire the prices you give to your items. i will not ask for a refund for the fish and hard drive but you should tell your sellers to use a truthful descriptions of their products because if they keep deceiving us, you might lose a lot of loyal customers. sincerely, russell john javierloyal customer

5read the following sentence from kennedy's inaugural speech. and so, my fellow americans, ask not what your countfor you; ask what you can do for your country. ot what your country can dothis sentence is an example of an antimetabole, a rhetorical device in whichthe speaker reverses the order of repeated words. antimetabole is used toplace added emphasis on the final part of the statement. which of thefollowing is also an example of antimetabole? a"this nation, for all its hopes and boasts, will not be fully free until itscitizens are free." – john f. kennedy, 1963"forgive your enemies, but never forget their names."- john f. kennedy, quoted in 1984 by ed kochc"mankind must put an end to war, or war will put an end to mankind."- john f. kennedy, 1961d"a man may die, nations may rise and fall, but an idea lives on."- john f. kennedy, 1962

Read the excerpt from the poem "growing up italian" by maria mazziotti gillan and answer the question that follows. when i was a little girl, i thought everyone was italian, and that was good. we visted our aunts and uncles, and they visted us. the italian language smooth and sweet in my mouth. in kindergarten, english words fell on me, thick and sharp as hail. i grew silent, the italian word balanced on the edge of my tongue and the english word, lost during the first moment of every question. source: gillan, maria mazziotti. "growing up italian." poetrymagazine. com. poetry magazine, n. d. web. 30 mar. 2011. what is the tone of this poem? what does the tone reveal about the speaker of the poem and the conflict she faces? based on this excerpt, what can you predict about the theme of the poem?