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Social Studies, 31.07.2019 03:00 sa9334

Shanti recently went to a communication workshop to improve her workplace performance. she learned that, in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and, finally, respond effectively to the speaker. she learned techniques regarding maintaining eye contact and sending back channel signals to show interest. the skills that shanti learned regarding empathizing with the speaker and organizing information will her specifically in the message.

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Shanti recently went to a communication workshop to improve her workplace performance. she learned t...

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