Gerald is listening to comfort a friend whose apartment has just been burglarized. according to your textbook, gerald is engaged in listening.

Gerald is engaged in active listening. Active listening is when someone puts everything into understanding, feeling and empathizing with the person who is speaking, in this case, Gerald's friend. Active listening can be used in a wide variety of situations including professional and personal settings.

Ibelieve its c not quite sure.

Yeah u should that's the right thing