Considering general trends in society toward more informality in many situations, how might the style of reports be impacted?

Erika is a human resource manager at bluetel inc., a software company. she receives a call from an hr manager at another software company asking about marshall, a software engineer who used to work at bluetel and has applied for a job at the caller's company. erika checks the company's records and sees that a coworker had accused marshall of racial discrimination, but an investigation did not turn up any evidence to support the charge. marshall left the company two months later, saying he was no longer comfortable there. erika is concerned about sharing the details of this situation with the caller. if telling the information to the caller leads to the other company not hiring marshall, what potentially unlawful behavior could marshall accuse bluetel of engaging in?

What is the role of communication within groups of people with different backgrounds?

Why would someone who is studying the history or culture of this time. find this text interesting important or useful?