The outsiders explain why ponyboy tells us repeatedly i dont use my head chapter 1 - 3

answer; i believe that the correct answer is (c) ///

answer; earthquake;

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.