Social Studies, 25.06.2021 17:10 sswd

1) To find out a simple, yet accurate, way of measuring customer satisfaction, Carl, the human resource manager of a company, conducts a meeting and requires all employees to openly give their ideas and suggestions. He encourages them to think creatively and come up with as many ideas as possible, from which one will be chosen. Which of the following concepts related to creative thinking does this scenario exemplify? A. deductive reasoning
B. brainstorming
C. semantic networking
D. mind mapping

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1) To find out a simple, yet accurate, way of measuring customer satisfaction, Carl, the human resou...