While walking to class, Thomas trips on a curb and almost falls before catching himself. Thomas laughs and thinks his clumsiness is funny. The next day, Thomas trips in class and catches himself on a desk. Thomas is embarrassed because all of the other students in class saw him almost fall. According to the two-factor theory, these two emotional experiences are , and Thomas' body's physiological reaction to them is .

different; the same

Explanation:

The two-factor theory is a theory or study which states that there are certain factors which defines a set of characteristics and also some other set of factors which defines other set of characteristics. Both are independent of each other.

In the context, Thomas trips in the class in two different situations or places but his physiological reaction to both of them is the same.

According to the two-factor theory, Thomas physiological reaction to both the situation is same while his emotion experiences are different.  

what words? are you talking about to complet what sentence

even though you have attached neither the chart nor the generalizations, i have located them online. the right answer is d, since they are asking you about a generalization. you can only infer from the chart that between 2008 and 2009 the number of employed workers decreased significantly (from over 115 millions to 107 millions approximately), which signals some type of economic crisis.