According to Colonel Shaw how are the black troops different from the white troops in their use of leisure time and in their attitude

The black troops were different from white troops in their attitude because they are lively, good humorists, and play music in their leisure time.

Explanation:

Glory is a movie directed by Edward Zwick in 1989. The movie is about the 54th Massachusetts infantry regiment, the first African-American regiment formed during the American Civil War.

Colonel Robert Gould Shaw's character was played by Matthew Broderick. In the movie, Colonel Shaw remarks that the black troops were different from the white troops.

The black troops used their leisure time in playing music, having lively fun, etc. Their attitude was also different from the white troops because they were good humorists.

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.