Social Studies, 11.02.2021 20:30 mvasquez3122p4vahv
Diane is part of a recently restructured team. Diane previously held a supervisory role in a different division; however, due to a company merger, she is now a new member of a team with no formal hierarchy. In meetings, Diane is often distracted by the fact that she is no longer leading the team, and she doesnât think her new coworkers really "get the big picture." Diane finds herself just waiting for breaks in the conversation to make her points and ideas heard. When others are talking, she is often bored and inattentive, thinking about other tasks she needs to accomplish.
1. Identify the listening barriers.
a. Faking attention
b. Grandstanding
c. Nonverbal distractions
d. Psychological barriers
e. Thought speed
2. Identify tips that would help Diane listen more effectively to her team. Check all that apply.
a. Hold her fire
b. Capitalize on lag time
c. Establish a receptive mind-set
d. Control her surroundings
e. Raise her hand
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Diane is part of a recently restructured team. Diane previously held a supervisory role in a differe...