Uction What is a conflict? conflict resolution? One case study on this topic -- could be any
organization. What, why, where, when, and how this happened?

well, i can't read it so i'll ask you questions about it : )

if you were a reader and you read the introduction, would you want to read more?

does it start with a question? if so, is it something you would want to read about?

and ask any friends or family for their opinion : )

answer; francis cecil sumner;

answer; latency;