Susan is captain of her soccer team. she overhears two teammates arguing. she should use her skills she learned in her fccla dynamic leadership course

a. conflict resolution
b. dynamic differences
c. collaboration
d. consequence forecasting

Susan should use her conflict resolution skills, which is answer A.

Explanation:

Conflict resolution refers to coming to a peaceful agreement between two parties involved in a dispute.

Conflicts tend to happen; they can be prevented but they do tend to happen which is why it is important for the leader to learn how to deal with them and find a constructive solution. Being able to find a resolve the issue is important because otherwise the conflict can prevent the growth of the individuals and group as a whole.

Since Susan took the FCCLA Dynamic Leadership Course, she will likely follow certain steps to come to a solution, such as listening to both parties, asking for solutions, settling on one which benefits both parties and which both parties agree with.

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