Social Studies, 25.07.2020 01:01 emanihackle9

4. The following statement relates to which individual behavior that conveys personality to your customer: Since few people are good listeners, this skill provides an
excellent opportunity to project a positive personality.
a. Break the ice
b. Smile
c. Call people by name
O d. Listen with more than your ears
5. When employees are recognized, even with little things, it is very motivating for
them.
O a. True
O b. False

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4. The following statement relates to which individual behavior that conveys personality to your cu...