Wendy had to get braces for her crooked teeth. She picked out the color bands she liked best, and her orthodontist put the braces on. For several days afterward, Wendy's mouth was sore. She was not sure if this was normal or not. She figures that different people probably have different experiences. Despite not knowing, she has a lot of faith in her orthodontist as he has a great reputation and has never steered her wrong before. Wendy was able to evaluate the bands used for her braces using qualities. She evaluates the doctor's expertise and service based on qualities. a. experience; credence b. search; experience c. credence; search d. credence; experience e. search; credence

e. search; credence                                  

Explanation:

Search qualities are described as those things that can be analyzed before the purchase and are often considered as helpful for particular buyers to convince oneself about what should he or she buy. With different products, it is considered as easy for different buyers to test, touch, smell, and taste the products they are buying in order to determine whether it displays what they want or not.

Credence qualities are considered as a type of good with certain qualities that can't be observed by the different consumers after they bought or purchase the goods, that makes it difficult to analyze its related utility. Examples of credence automobile repairs, medical procedures, etc.

9) a & b

10) true.

11) false.

12) false.

13) true.

14) false.

15) true.

16) true.

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