Locate a set of how-to instructions in a technical manual in your field or instructions for a general audience. Using the checklist on page 468, evaluate the sample’s usability. In a brief memo to me, analyze the strong and weak points of the instructions. Explain your reasoning with examples from the instructions. Upload your finished memo as a Word document to the assignment folder.

Example: I want to verify and demonstrate compliance with the requirements of ISO 9001: 2015.

Explanation:

To verify correct compliance with the company's ISO standards, I must have a checklist:

a) List of assists or delivery of material. HR process

It is important that when we carry out training in the company, whether external or internal, attendance sheets of the workers to be trained are carried out, where we usually put a heading indicating the course to be carried out, who teaches it, the hours and dates, list of the agenda ... in this case, for each training session, a list of all the workers who will receive the training must be made, usually indicating their identification number (DNI) and a place for their signature to show their assistance.

b) Evidence internal communications to staff

On many occasions in the event of a detected non-conformity of the system, we can provide an easy solution by communicating it to workers for their information and compliance. For example, the auditor detects that some workers have provided some clients with information from other clients, an aspect that is prohibited by the organization and by law. Normally what we would do would be to cite them in the office, make a big angry pitch, and everything would be like this, but we would not leave a documentary record, and it could be that by some of the parties this conversation was denied before a repetition

c) Facility inspections

 Examples:

A construction quality control laboratory, where site facilities inspections are carried out. The inspection technician will have this format to carry out the audit at the client's facilities. In this case, the format is part of the procedure for executing the company's production process.

debating and finalizing the detail of the policy

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