Social Studies, 13.03.2020 17:00 gabedafame26

Which of the following is/are true regarding instrument selection for client satisfaction studies?
a. creating your own instrument tailored to your agency is optimal
b. the researcher should first consult the literature to find a scale that has good reliability and validity
c. if there is a short version available, the researcher should always use that to cut down on time for the client b and c
d. none of these

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Which of the following is/are true regarding instrument selection for client satisfaction studies? <...