George wants to buy the latest smartphone. When he searches the Internet for information on smartphones, he is swamped with the information that is available. He decides to ignore most of the details as he is unable to comprehend them. George's behavior is a result of .

information overload

Explanation:

George is presented with so many information and choices that the details are ignored by him. Since there is a lot of different sources of information about smartphones he won't be able to read all the information that is found on the web. So, the technical information and specifications will also most likely be ignored by him.

This is a clear example of information overload, George experiences trouble in understanding the issue so making an effective decision is hard, and this is caused by the excess of information concerning that issue.

The decision making thus resulting from this will not be as good as if only essential information or desired information was given.

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