When individuals provide survey responses that represent them in the most positive way, even if the responses are untrue, this is

Social desirability bias

Explanation:

Social desirability bias is defined as the response that is given through subject of research by giving desirable answer in social manner instead of the genuine and actual response. This type of response can be due to sensitive social issue on which research is being conducted .

Topics on which this type of response is obtained can be political subject ,drugs, religion , culture,personal etc due to which true feelings in giving response is not reflected as a personal trait.  

elizabeth loftus conducted a study to observe the reliability of eyewitnesses during the 1970s. their baseline was to define how accurate are the recollections of eyewitnesses.

her studies do not support the use of eyewitness. loftus mentions in her work that we are not required to recall some experiences, meaning that rarely an individual eyewitness testimony is trustworthy. a good example is presented in her work, where all individuals watched a video and were than asked "about how fast were the cars going when they hit/smash? ". the testimonies changed based on the word she used to make the question (hit or smash), proving the fragility.

answer; /// the only one thats make little sense is (c) fair credit billing act;