The fact that audiences are egocentric means thata. listeners believe their cultural group is superior to all other groups. b. listeners are concerned above all with how a speech will affect them. c. listeners interpret the speech through the speaker's frame of reference. d. all of the above. e. a and b only.

b. listeners are concerned above all with how a speech will affect them.                                

Explanation:

Egocentric: The term "egocentric" is a thinking pattern that includes the propensity of a child or an individual to think or see that everything happening around is related to him or her. Due to this, an individual can't distinguish between oneself and others.

The egocentric audience also believes that they are the centre of everything around them while ignoring the social causes, no regards for others except oneself.

explanation:

pay attention. give the speaker your undivided attention, and acknowledge the message.

show that you're listening. use your own body language and gestures to show that you are engaged.

provide feedback.

defer judgment.

respond appropriately.

credit card number 4 is the right answer