Tammy, a korean american, believes it is best to discuss issues in a calm manner. she thinks that showing too much emotion can do more harm than good and so tries to make her relationships stronger by keeping her emotions in check.
tammy most likely uses a(n) approach to conflict.

a. direct
b. expressive
c. restraint
d. indirect

c. restraint

Explanation:

In psychology, there are 4 different approaches to conflict:

Direct: The conflict is addressed in a precise, explicit language and it's solved face to face and it focuses on the topic of disagreement. Indirect: The conflict is addressed using Ambiguity and vagueness of words and phrases, usually it requires a third person to solve the argument and it focuses in repairing the relationship.Restraint: The conflict is addressed with a calm tone, there is a minimal display of feelings through nonverbal behavior and by not showing the emotions.Expressive: The conflict is addressed by externalizing and expressing feelings using non-verbal behavior and by showing emotions.

In this example, Tammy believes it is best to discuss issues in a calm manner, she doesn't think showing emotions is good and keeps her emotions in check. The approach that focuses on having a calm tone and not showing emotions is the restraint approach. Therefore, Tammy most likely uses a restraint approach to conflict.