Two of donovan's subordinates have been fighting over responsibilities for months. donovan decides to settle the dispute "once and for all" and he sends a memo out to each subordinate providing a resolution to the problem. according to media richness theory, donovan's actions are

You have previously chosen a side to an issue, stated a claim, and you have written ideas about your claim in your argument organizer. now you will use your ideas from the organizer (and tips from this lesson) to write the introduction to your argument. in your introduction, remember to include: basic information on your topic a reason to care about the issue your specific claim that is clearly focused on your issue (exclude all personal feelings and the pronoun “i”) write three or more complete sentences write in formal style using the third person point of view. use correct grammar, punctuation, and spelling.