Social Studies, 18.12.2019 06:31 lberries08

Which of the following is an example of surface acting?

a. an employee retorting back at an annoying customer
b. a colleague trying to get along with a difficult team mate
c. an employee expressing her true admiration for her colleague
d. an employee striving to like her job even though it feels uninteresting
e. an employee masking her emotions of distrust toward the management

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Which of the following is an example of surface acting?

a. an employee retorting back...