Which of the following is the best example of competing on differentiation strategy?
a. firm produces its product with less raw material waste than its competitors do.
b. a firm offers more reliable products than its competitors do.
c. a firm's products are introduced into the market faster than its competitors' products are.
d. a firm's research and development department generates more new ideas for new products than its competition.
e. a firm advertises more than its competitors do.

Read the paragraph below and answer the question that follows. "andy was asked to speak in a school assembly about a fundraising opportunity for a fellow student who had recently been diagnosed with leukemia. andy's stomach hurt and his hands were cold. "steady man," he thought. "you can do this. it's for tim. he needs our ." andy could picture the students wanting to get involved. it occurred to him now that he wasn't just giving a speech. he had something worthwhile to say. which strategies did andy use to reduce his apprehension? select all that apply." be prepared. use muscle relaxation techniques. get experience. think positively. focus on communicating to the audience.