Gap 3 in the gap model is the discrepancy between:
a. the customer's expectations and perceptions.
b. management's perceptions of what features constitute a target level of quality and the task of translating these perceptions into executable specifications.
c. quality specifications documented in operating and training manuals and plans and their implementation. d. customer expectations and management perceptions of those expectations.

d. customer expectations and management perceptions of those expectations.

Explanation:

The delivery gap is the difference between service delivery policies and standards and the actual delivery of the service.

facts: the 14th amendment

the 14th amendment addresses citizenship rights and equal protection of the laws.

the 14th amendment was intended to protect the rights of former slaves after the american civil war.

the 14th amendment was approved by congress in june of 1866 and ratified by the states on july 9, 1868.

the 14th amendment establishes that all persons born in the united states are citizens and are guaranteed all the rights of citizenship.

the 14th amendment establishes that the law protects all citizens equally.

in this case the passage of the 14th amendment   that was violated was the last part in which it states that there is equal protection of the law.

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