Acustomer on the phone is very angry with a consumer services employee. which skills would the employee use to calm down the customer? finance and communication skills knowledge of real estate and math computer skills and customer service skills stress-management and negotiation skills

Bob: coke is baby pandas.jim: what? how do you figure that coke is baby pandas? bob: because this book says so.jim: how do we know the book is correct? bob: because it says that coke is baby pandas.jim: how does that prove the book's accuracy? bob: because it's statement involving coke and baby pandas is correct, therefore it is accurate.jim: how do we know that it's correct? bob: because we have concluded that the book is accurate, and therefore the statement is correct.therefore, coke is baby pandas.

Idisagree because it would have harmed our whole society. starting from the madness of the civilians to the mass destruction of towns.