Ameasure of overall consumer satisfaction in the united states, created by researchers at the university michigan, and called the is based on the results of regular interviews with thousands of customers.

A measure of overall consumer satisfaction in the United States, created by researchers at the University Michigan, and called the ACSI- American Customer Satisfaction Index is based on the results of regular interviews with thousands of customers.

Explanation:

American Customer Satisfaction Index(ACSI) is a "national cross industry measure" of "customer satisfaction" in US . It helps in the measuring the customer satisfaction and the quality evaluation of the good and services. ACSI was first started in 1994 at Wisconsin.Before this there was no such quality measures to check user satisfaction at national level. ASCI is developed to give detailed information on how much the customers are satisfied with the product. Also it keeps updating on quarterly basis.