Sam has worked for the company for 30 years and is very good, although slow at his job of putting together reports on the department’s performance. recently, susan, his new manager, talked with him about adopting a new software program that would make his job easier and quicker to accomplish, and allow him to take on additional responsibilities. sam doesn’t want to adopt this new software because his old way of doing the reports has worked just fine. how would you describe the most likely cause of sam’s resistance?

The correct answer is Dispositional resistance

Explanation:

Dispositional resistance can be described in psychological terms as a tendency to avoid to resist or avoid changes in general, wheter is a behaviour or something external to the individual who tends to devalue change and finds it unnecesary or counterproductive. In Sam's case we can see that it's clearly a case of Dispositional resistence because he has worked for the company for 30 years, and he finds the change proposed by Susan as unnecesary and he is reluctant to the whole idea of changing his work methods, therefore we can clearly see what is described above and evidence a Dispositional resistance.

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