Managers of fast-food restaurants struggle with a rapid turnover of personnel. employee turnover rates of 100 to 200 percent annually are common. the work environment is difficult and customers can often be demanding. one of the first steps managers can take to workers deliver quality service is to?

create a conducive environment where employees are emotional supported and their concerns are heard and rectified when necessary.

Explanation:

Customers are more likely to become motivated if they are cared for and receive the right support in an environment that is friendly and highly welcoming. They will mostly not feel like it's just a job but a career in which the have to give their best and that too will be recognised.

The best treatment that employees receive from their employer is likely to spread out to how they service the customers.

answer; i believe the first answer to be (independent; /// and the second answer is (french); good luck

the first question's answer is a.