The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. many hotels use to overcome the problem of inseparability of services.

satisfaction guarantees  

Explanation:

Satisfaction guarantees  -

It is the promise by the seller or owner , that if the buyer is not happy or satisfied with the product or service given to him , then he can get the complete refund of the amount he paid initially , is known as satisfaction guarantees   .

hence , from the question , the owner of the hotel adapt this method to avoid the problem of inseparability of services .

hence , the correct term is satisfaction guarantees  .

chavez's example shows that nonviolent protest can work well. it shows that one nonviolent man can stop a mob, which proves chavez's point and persuades people to protest nonviolently.

the answer is solomon northrup. he was a free-born african american, abolitionist and professional violinist that was drugged, kidnapped and sold as slave in 1841 and remained in captivity until 1853 where he regained his freedom with the of the then-governor of new york, washington hunt. he wrote and published his memoirs "twelve years a slave" in 1853, and in this text, he tells the story of his escape thru one of louisiana's swamps (the great pacoudrie swamp) in which he ended up covered in green slime from crossing the surface of the dead water.