Social Studies, 06.10.2019 06:30 alondra6190
The american society for quality defines quality as a. the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs. b. even though it cannot be defined, you know what it is. c. how well a product fits patterns of consumer preferences. d. the degree of excellence at an acceptable price and the control of variability at an acceptable cost.
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