When using a diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.
a. wishbone
b. fishbone
c. jawbone
d. crossbones

The correct option is: B. Fishbone Diagram

Explanation:

The fishbone diagram, also known as the Ishikawa diagram, are the causal diagrams made by Kaoru Ishikawa. These diagrams are used in product designing and preventing quality defects to find the potential factors that can cause the overall effect.

In a fishbone diagram, the head of the fish represents the problem or defect, pointing towards right and the fishbones extending to left represents the causes.    

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answer; allows decision to stand;