How do consumers use cost-benefit analysis? why do consumers make different decisions using this process?

Consumers use cost-benefit analysis whenever they need to make a decision. Cost-benefit analysis occurs when you study a decision by analyzing the costs that this will represent (money, time, opportunity, etc.) and contrasting it to the benefits it might bring you. By doing this analysis, a consumer can better decide whether the action is worth taking.

Even though the process might be the same, consumers can still make different choices. This is because not everyone appreciates and values the same things in life. Moreover, some people might be more risk averse, and they might require a lot of benefits in exchange for any risk.

can you give a picture of the map, i'll be able to update my answer!