When smoke fills the whole is it diffusion

Greg goes to a high school and observes the way students talk to each other. he makes notes on the words used, the atmosphere of the school and the way the students present themselves to each other. this is an example of a( research method.

Lance, a hacker, stole 15,000 credit card numbers and sold them on the black mar-ket, making millions. police caught lance, and two legal actions followed, one civil and one criminal. who will be responsible for bringing the civil case? what will be the outcome if the jury believes that lance was responsible for identity thefts? who will be responsible for bringing the criminal case? what will be the outcome if the jury believes that lance stole the numbers?

Describe how a person can have both high and low self-esteem.