What should Susan do to respond to this medication refill request?

1.Diazepam belongs to Schedule 2 drugs . Generally this schedule drugs legally has no refills in view of its addictive nature .This can affect Mr. Lehmke by facing difficulty to get the medication without the provider's order.

2.This schedule drugs though cannot be refilled, there is still a possibility of getting the drug because of no expiration on the prescription .In this situation Susan is highly responsible to take an most appropriate and accurate decision .This can be done by making a call to the concerned provider and checking for orders and getting the order of the prescriber.Susan should inform the patient the medication will be dispensed only after oral order approval from the provider.

3.Susan can now provide a refill for one week and maintaining appropriate documentation of oral prescription .The prescription of the medication has to be attached to the Emergency oral authorization.

Then ensure it is reported to the Drug Enforcement Administration

Meanwhile the pharmacist should receive Authorization for Emergency Dispensing from the concerned provider who ordered the drug for patient to avoid legal consequences .

Explanation:

I hope this helps!

communicate with the patient and explain every step before proceeding to do so