Using the information in the question above, the Administrator of the Clinic wants to have everyone make appointments by email instead of by telephone. However, the HIM professional tells him .

a This is a causal relationship and proves that patients who make appointments by emailare more likely to keep the appointment.
b. This is not a causal relationship, only there is a positive relationship between making the appointment by email and keeping the appointment.
c. This is just a somewhat good correlation and may not be positive.
d. This is a poor correlation and probably does not necessarily mean that appointments will kept in the future