Michelle needs 50g of sugar to make 15 biscuits she also needs three times as much flour as sugar
two times as much butter as sugar
michelle is going to make 75 biscuits

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%