A park district is building an outdoor tennis court based on a scale drawing that measures 30 cm long by 13.75 cm and uses a scale of 1 cm : 0.8m what is the actual tennis Court, square meters

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%