Help please I forgot how to do this

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

If there is 20 dogs in the shelter and 5 dogs get homes, and then 43 more dogs come. how many dogs are there in the shelter?

Which zero pair could be added to the function f(x) = x2 + 12x + 6 so that the function can be written in vertex form? o 3, -3o 6,629,-936, 36