Offshore, the Institute has selected a rectangular area to count sea anemones. If the length of one side is 1 kilometer and the diagonal is 2 kilometers, what is the length of the other side of the rectangle (rounded to the nearest tenth of a kilometer)?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%