Please help me kitty

If your teacher tells you to do questions 6 through 19 in your math book for homework, how many questions is that

Which statement about the annual percentage rate (apr) is not true?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%