Of the 27 players trying out for the school basketball team, 8 are more than 6 feet tall and 7 have good aim. what is the probability that the coach would randomly pick a player over 6 feet tall or a player with a good aim? assume that no players over 6 feet tall have good aim. a. 7/15 b. 6/15 c. 7/9 d. 5/9

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%