Can someone please help!! I’m confused

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

One hectometer is a) 1/1000 of a meter. b) 1/100 of a meter. c) 10 meters. d) 100 meters. e) 1000 meters.

Find the distance between the point (-3,-4), and (see the picture below)