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One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Arefrigeration system at your company uses temperature sensors fixed to read celsius (°c) values, but the system operators in your control room understand only the fahrenheit scale. you have been asked to make a fahrenheit (°f) label for the high temperature alarm, which is set to ring whenever the system temperature rises above –10°c. what fahrenheit value should you write on the label?

M? aoc=96 ? space, m, angle, a, o, c, equals, 96, degree \qquad m \angle boc = 8x - 67^\circm? boc=8x? 67 ? space, m, angle, b, o, c, equals, 8, x, minus, 67, degree \qquad m \angle aob = 9x - 75^\circm? aob=9x? 75 ? space, m, angle, a, o, b, equals, 9, x, minus, 75, degree find m\angle bocm? bocm, angle, b, o, c: