Help with these two (11 points)

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

The figure shows triangle def and line segment bc, which is parallel to ef: triangle def has a point b on side de and point c on side df. the line bc is parallel to the line ef. part a: is triangle def similar to triangle dbc? explain using what you know about triangle similarity. part b: which line segment on triangle dbc corresponds to line segment ef? explain your answer. part c: which angle on triangle dbc corresponds to angle f? explain your answer. asap

Find each value of the five-number summary for this set of data. [note: type your answers as numbers. do not round.] 150, 120, 136, 180, 158, 175, 124, 162 minimum maximum median upper quartile lower quartile