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Mathematics, 12.01.2021 17:30 dondre54

Service Level Critical System Malfunction Support Critical Support Systern Systerm Systern Failure Malfunction Failure Platinum 6 hours 12 hours 4 hours 8 hours Gold 12 hours 24 hours 8 hours 12 hours Silver 24 hours 48 hours 12 hours 24 hours Bronze 48 hours 72 hours 24 hours 36 hours Customer A with a Bronze service level package calls in a Critical System Failure at 9:00 AM. Customer B with a Silver service level package calls in a Critical System Malfunction at 10:00 AM. Customer C with a Gold service level package calls in a Critical System malfunction at 11:00 AM. Customer D with a Platinum service level package calls in a Support system malfunction at 11:30 AM. In which order should the technician visit the customers according to the priority level of their service level packages and problems?

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