A point has the coordinates (0, k). Which reflection of the point will produce an image at the same coordinates, (0, k)?
O areflection of the point across the x-axis
O a reflection of the point across they-axis
O a reflection of the point across the line y = x
O a reflection of the point across the line y =-X

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%