A bus travels 20 km in 16 minutes

You decide instead to take the train there. the train will take 135 minutes. convert this into hours and minutes.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

(c) the diagram shows the first three shapes of a matchsticks arrangement. first shape = 3second shape = 5third shape = 7given m represents the number of matchstick used to arrange the n'th shape.(i) write a formula to represent the relation between m and n. express m as the subjectof the formula.(ii) 19 matchsticks are used to make the p'th shape. find the value of p.