Hello this is for a project but Hi my name is Melinna and was wondering if anyone wants to be friends and I'm 12 and I love to hang out with boys I guess, im a tomboy and I love dogs and cats and like to draw and I hope any boys out there want to be friends?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%