Craig likes to collect vinyl records. Last year he had 10 records in his collection. Now he has 12 records. What is the percent increase of his collection?

Why can't my rank go i have 1723 points, but my rank is only at ambitious, which is only 250 points! like, (p. s. i know this isn't related to math, but i just don't know why it's doing this and i would really appreciate if someone could tell me whats going on with this)