Anybody know this answer?

Quick! a survey of 57 customers was taken at a bookstore regarding the types of books purchased. the survey found that 33 customers purchased mysteries, 25 purchased science fiction, 18 purchased romance novels, 12 purchased mysteries and science fiction, 9 purchased mysteries and romance novels, 6 purchased science fiction and romance novels, and 2 purchased all three types of books. a) how many of the customers surveyed purchased only mysteries? b) how many purchased mysteries and science fiction, but not romance novels? c) how many purchased mysteries or science fiction? d) how many purchased mysteries or science fiction, but not romance novels? e) how many purchased exactly two types of books?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

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