If X equals 2 what value of Y makes the following equation true?

[10 points, algebra 2-simplifying complex fractions]according to my answer key the restrictions are -1 and 4. but why not positive 1?

Hii1977 cleaner shrimp are a species of shrimp that clean parasites from other organisms. fish allow the shrimp to eat the parasites in their mouth. the shrimp get a source of nutrition. the relationship between the shrimp and the fish is this association indicates that for the smaill aneser arecommensal, mutualistic, or parasitic for the begger one the anser are the shrimp and fish benefit each other , the shrimp harm the fish, or the fish do not benetit from the shrimp

What are the solutions of the equation? z^2 + 11z + 24 = 0 a. 8, -3 b. 8, 3 c. -8, -3 d. -8, 3